We are excited to welcome you to our new website! If you have any questions or concerns call Jack at 508-505-0298.

Refund Policy

Customers can receive a refund under the following conditions:

  • The product is defective or damaged upon receipt.
  • The product differs significantly from its description on the website.
  • The customer notifies us of the issue within 7 days of receiving the product.
  • The product is returned in its original packaging and condition.

Return Policy

Customers can return purchased goods under the following conditions:

  • The customer notifies us of their intent to return the product within 7 days of receiving it.
  • The product is returned in its original packaging and condition.
  • The customer covers the cost of return shipping unless the return is due to a defect or error on our part.

Cancellation Policy

Customers can cancel the order prior to shipment of the product. If the product has left the warehouse, the customer can follow the return policy outlined below.
  • If the customer wishes to return the order they must notify us as soon as possible.
  • If the order has not yet been shipped, a full refund will be issued to the customer.
  • If the order has already been shipped, the customer can follow the return policy.
  • Once the cancelled order is received back at our warehouse and processed, a refund will be issued to the customer according to our standard return policy.

Delivery Policy

Goods are shipped via USPS, UPS, or FedEx to the address provided by the customer during checkout. Orders are typically processed and shipped within 3 business days unless otherwise stated on the product page. Customers will receive a tracking number via email once the order has been shipped. Delivery times may vary depending on the destination, but typically range from 2 to 5 business days.